Adda Central — Virtual Items and Purchases Policy

DRAFT — prepared for review by Skycast Media Network Private Limited's counsel. Not legal advice.

Last updated: [DATE]

This policy explains, in plain language, how Coins, Gems and other virtual items work in Adda Central, what you get when you buy something, and how refunds work. It is part of our Terms of Service. Adda Central is operated by Skycast Media Network Private Limited.

1. Two currencies, two separate worlds

2. The rules that never change

These rules are built into our servers, not just written here:

1. Nothing you buy is ever at stake. Gems are never staked, lost or won in any match or tournament.
2. Entering never costs anything. No match or tournament ever deducts Coins, Gems or anything else. Tournaments use a free, earned entry token that is not used up when you enter.
3. Money never becomes Coins. Gems can never be converted to Coins, and nothing bought with money — Gems, Season Pass Premium, Gold membership, Remove Ads or boosts — ever gives you Coins or tournament entries, directly or indirectly.
4. No cash, ever. Coins, Gems and items have no monetary value. They cannot be cashed out, redeemed for money, vouchers or recharges, sold, transferred, gifted or traded, inside or outside the app.
5. No paid advantage. Nothing you can buy changes dice, shuffles, odds or results. There are no "lucky dice" and no loot boxes bought with Gems.
6. Licence, not ownership. Virtual items are a personal, limited licence to use a feature of Adda Central. You do not own them.

3. What each purchase gives you

All prices are in Indian rupees and include GST. The store shows the final price before you confirm.

Gem packs (one-time)

First purchase bonus: your very first Gem pack purchase gives you double the Gems of that pack. [PLACEHOLDER: confirm whether the 2x applies once per account across all packs, which is how this is written.]

Remove Ads — ₹99, one-time

Removes full-screen (interstitial) ads and banner ads for your account. Optional rewarded videos — the ones you choose to watch for a reward — stay available.

Season Pass Premium — ₹49 per season (or the Gem equivalent)

Unlocks the Premium track of the current 30-day season. Premium rewards are cosmetics, XP and Gems only — never Coins. It applies to that season only and does not renew automatically.

Gold membership — ₹99 a month or ₹29 a week (auto-renewing subscription)

While your membership is active:

• no full-screen ads and no banner ads;
• 30 Gems a day [PLACEHOLDER: confirm whether daily Gems must be claimed in-app or are credited automatically];
• an exclusive Gold frame;
• three bonus daily missions that reward XP and cosmetics only (never Coins);
• priority matchmaking (shorter waits; it does not change who wins).

Renewal and cancellation. Gold renews automatically at the end of each week or month and is charged by the store until you cancel. To cancel:

• Android: Google Play app > Profile > Payments & subscriptions > Subscriptions > Adda Central > Cancel.
• iOS: Settings > [your name] > Subscriptions > Adda Central > Cancel Subscription.

You keep Gold benefits until the end of the period you have paid for. Uninstalling the app or deleting your account does not cancel the subscription. Free trials or introductory prices, if we ever offer them, will be shown in the store before you subscribe.

4. Who can buy

• Only players aged 18 or over can make purchases.
• Players aged 13 to 17 cannot make any purchase, and the app does not show them offers, until verifiable parental consent is available and a parent has given it (see the Parental Consent Notice). Even after that, any purchase by a 13–17 player will need the parental controls described there.
• If a child has made a purchase without permission, please contact us (section 7) and the store.

5. Store billing only

All purchases are made through Google Play Billing or the Apple App Store. We never collect card, bank or UPI details. We verify every receipt with Google or Apple before crediting your purchase. Never buy Gems, items or accounts from anyone else — that breaks our Terms and may get your account banned.

6. Refunds

Through the store

Refunds are processed by the store you paid:

• Google Play: request through Google Play (Order history, or Google's refund request page). Google decides refunds under its own policy and timelines.
• Apple App Store: request at reportaproblem.apple.com. Apple decides refunds under its own policy.

We cannot issue money refunds ourselves for store purchases, but we can support your request.

Our goodwill policy

We will help you, and where needed ask the store to refund you, if:

• you were charged but the item did not arrive and we cannot deliver it;
• you were charged twice for the same thing because of a technical error;
• an item you bought did not work as described, or we removed a paid item permanently without a replacement;
• the Service was unavailable for a long period of a paid subscription because of our fault [PLACEHOLDER: define, e.g. more than 72 hours in a billing period].

We usually fix missing purchases by delivering the item or restoring it from our records. For other cases we may offer Gems, an extension of Gold membership, or support for a store refund — whichever fairly puts you back where you should be.

Gems that have already been spent, and items you have used, are generally not refundable, except where the law requires.

If you get a refund

If the store refunds a purchase, we may remove the Gems or items from that purchase, or items bought with those Gems, from your account. [PLACEHOLDER: confirm the backend processes Google Play voided-purchase and App Store refund notifications; the blueprint does not specify this yet.]

Nothing in this policy limits your rights under the Consumer Protection Act, 2019.

7. Problems with a purchase

Contact [email protected] or use Profile > Help in the app. Please include the store order ID (Google Play order numbers start with "GPA."; Apple order IDs are in your Apple receipt). If you are not satisfied, use our Grievance Redressal Policy.

8. What happens to your items if…

9. Changes

We may change prices, Gem pack sizes, rewards and items. A price change applies only to future purchases; subscription price changes follow the store's notice and consent rules. We will update the date at the top of this policy.

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